For our location in Cologne, we are looking for support as a Working Student in Customer Service (m/f/d) On Site – Dutch Customers What you can look forward to: A cool office in the heart of Cologne Free drinks and fruit at the workplace An exciting range of tasks in the camping and leisure industry Flexible working hours and an agile way of working A secure job in an established company with a flat hierarchy, short decision-making processes and a dynamic environment Working in a motivated, international team The job is on site in Cologne – for close teamwork and direct day-to-day communication Your new job: Interface between our headquarters and our customers Handling customer enquiries primarily in writing, occasionally by phone Providing support with issues and ensuring customer satisfaction What you should bring with you: You are enrolled as a student at a German university Native-level foreign language skills (Dutch) Strong customer focus; initial experience in customer service is an advantage You are available to start soon Good German or English skills are required for communication within the team Self-organisation and a structured way of working Team spiritOur mission: to equip all campers with the best accessories!
Zusätzliche Sprachkenntnisse sind ein Plus.Du bist sicher im Umgang mit Microsoft-Office und hast idealerweise Erfahrung mit CRM-Systemen (z. B. SAP, Salesforce). Think outside the box with us! #shapeandcreate
Eigenverantwortliche Planung von ErsatzteilbeständenPlanungsfokussiertes Ramp-Up-Management bei Neumotorenanläufen und technischen Ablösungen zur Sicherstellung der ErsatzteilverfügbarkeitPhase-Out-Management bei Einstellung von Motorbaureihen in Zusammenarbeit mit den Schnittstellen im Bereich Spare Parts ProcurementAuswahl und Entwicklung von Forecast SzenarienÜberwachung, Kontrolle, Änderung, Vergleich und Auswahl von unterschiedlichen Verbrauchsarten, zur Sicherstellung der zu erreichenden Prognosegüte für Ersatzteile Kontinuierliche Weiterentwicklung der Logik einer segmentierten VerbrauchsfortschreibungÜberprüfung und kontinuierliche Optimierung der Bedarfsplanung auf EinzelteilebeneIntensive Kommunikation und Abstimmung mit den Funktionsbereichen Service Einkauf, Engineering, Disposition und weiterer SchnittstellenfunktionenAnalyse der Bestände und Erstellung von Auswertungen, nach vorgegebenen Kriterien, zur Optimierung des Working CapitalsKontinuierliche Aktualisierung und Pflege der Parameter auf Basis der erhaltenen Informationen an Verbräuchen und Kundenforecasts im Rahmen der allgemeinen Richtlinien und Systemvorgaben Abgeschlossene kaufmännische Ausbildung Zusätzliche Fachausbildung z.B. staatlich geprüfter Techniker von VorteilFundierte Berufserfahrung in der MaterialplanungGute technische KenntnisseGute Kenntnisse in MS-Office, SAP/R3 Modul SD, OutlookHohe Kommunikationsfähigkeit auf allen Hierarchie-Ebenen, intern und externEigeninitiative, Teamfähigkeit sowie DurchsetzungsvermögenHohes Maß an Flexibilität und GenauigkeitVerhandlungssichere Deutsch- und fließende Englischkenntnisse Abwechslungsreiche Tätigkeit in einem renommierten UnternehmenAngenehmes Arbeitsklima Anspruchsvolle und abwechslungsreiche Aufgaben in einer zukunftsträchtigen und innovativen BrancheDynamisches und innovatives MarktumfeldEin hoch motiviertes Team und ein offener KommunikationsstilEin renommiertes Unternehmen mit ausgezeichnetem Ruf Ihr Kontakt Ansprechpartner Annika Chrysant Referenznummer 858950/1 Kontakt aufnehmen E-Mail: annika.chrysant@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Für unser Team Office Management in Köln suchen wir zum nächstmöglichen Termin eine/n Workplace Ambassador (m/w/d) in Voll- oder Teilzeit Die Stelle ist im Zuge der Elternzeitvertretung zunächst auf ein Jahr befristet.
Perform handover to business Prepare and conduct handover sessions to enable RPA/DPA experts from the business to take over maintenance and continuous improvement Properly document handover Perform code reviews As per four-eyes principle conduct code reviews of your colleagues’ implementations Provide detailed feedback Facilitate knowledge sharing within our process automation community Perform status reporting in project or team meetings Skills/Qualifications Degree in business informatics, applied informatics, or business management with a focus on accounting/controlling At least two years of relevant RPA (UiPath Advanced Developer Certification) and/or DPA (Bizagi) experience Excellent understanding of processes and, ideally, practical experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0) At least solid programming skills in one of the following: C#, VB.NET, SQL, VBA, and/or Javascript Very good knowledge of written and spoken English Ideally sufficient German language skills (we offer German lessons) Good knowledge of MS Office products, particularly MS Excel / Visio Desirable: Knowledge of SAP FI Knowledge of Abbyy FlexiCapture Knowledge of and initial experience in the management of projects with agile methods (Scrum) Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility; target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachConfident and communicative demeanor, negotiation skills, and assertivenessMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.
PRINCE2 Agile, SCRUM Master, PMP); SCRUM skills preferred Confident and solid communicator Very good knowledge of spoken and written German and English (at least B2 Level)Very good knowledge of MS Office products, particularly MS Visio or equivalent process modeling and process documentation tools Desirable: Knowledge of Artificial Intelligence (AI) tools Knowledge of SAP Knowledge of process optimization methods such as Lean Six Sigma Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility, target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.
PMP, PRINCE2, Scrum), Scrum Master preferredExcellent understanding of processes and, ideally, practical experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0)Profound programming skills in C# and/or VB.NET as well as in any of the following: SQL, VBA, and/or JavascriptVery good knowledge of written and spoken EnglishIdeally sufficient German language skills (we offer German lessons)Good knowledge of MS Office products, particularly MS Excel / VisioDesirable:Knowledge of SAP FIKnowledge of Abbyy FlexiCapture Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility; target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachConfident and communicative demeanor, negotiation skills, and assertivenessMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.
PRINCE2 Agile, SCRUM Master, PMP); SCRUM skills preferredExcellent communication and consulting skillsVery good knowledge of spoken and written German and English (at least B2 Level)Very good knowledge of MS Office products, particularly MS Visio or equivalent process modeling and process documentation tools Desirable:Knowledge of Artificial Intelligence (AI) toolsKnowledge of SAP Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility, target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.
PRINCE2 Agile, SCRUM Master, PMP); SCRUM skills preferredExcellent communication and consulting skillsVery good knowledge of spoken and written German and English (at least B2 Level)Very good knowledge of MS Office products, particularly MS Visio or equivalent process modeling and process documentation tools Desirable:Knowledge of Artificial Intelligence (AI) toolsKnowledge of SAP Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility, target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.